JD

Hello Adam, Welcome back

Sales overview · Last 30 days

Leads Interacted
4,560
+9%vs last period
Leads Qualified
1,296
+11%vs last period
After Hours Leads Engaged
338
+12%vs last period
Human Handoffs
144
+19%vs last period
Appointments Booked
483
+18%vs last period
Leads by Source
505
Internet
66.3% of total
117
Walk-in
15.4% of total
101
Phone
13.3% of total
39
Other
5.1% of total
SourceLeads InteractedLeads QualifiedAfter Hours LeadsHuman HandoffsAppointments Booked
Internet
505
33866.9%
61
22
10921.6%
Walk-in
117
117100%
—
14
—
Phone
101
101100%
18
12
6059.4%
Other
39
39100%
10
4
1846.2%
Speed-to-Lead
1m 47s
avg first contact time
▼ 25s faster than last week
prior week: 2m 12s
87
leads instantly reached
68
leads engaged (replied back)
23
appts from instant response
94%
of CRM leads captured

94% of new leads contacted within 5 minutes · 6 of 7 days avg was under 5 minutes

Emily
Emily
Sales AI Agent
Overall Stats
247leads interacted
78%connect rate
32appts booked
13%appt booking rate
Speed-to-Lead
1m 47savg first contact
94%within 5 min
23instantly reached
18engaged back
After Hours
19leads engaged
6appts booked
Upcoming Appointments
Tomee Lee
2019 Toyota RAV4
2:00 PM – 2:30 PM
Tomee Lee
AC Service · 2019 Toyota RAV4
2:00 PM – 2:30 PM
Michael Smith
2019 Toyota RAV4
2:00 PM – 2:30 PM
Michael Kang
Scratch Fix · 2019 Toyota RAV4
2:00 PM – 2:30 PM
Jessica Parker
2106 Mazda CX-5
2:00 PM – 2:30 PM
Priority Follow-ups
JP
Jessica Parker2hrs ago
"I want to service my car"
Callback Requested10:00 AM
TL
Tommy Lee2hrs ago
"Voice call · 2:00 mins + Emily"
Callback Requested11:30 AM
Recent Activity
Total Calls:543
Total SMS:543
Total Emails:543